TCWGlobal
•San Diego, CA•Posted 6 days agoAccount Executive
About This Role
Job Description: Logistics & Carrier Sales Account Manager
Location: Seattle, WA (Remote)
Salary: $24-$28/hr base + Uncapped Commission
Contract Duration: 12-month ongoing contract (Excellent potential for permanent; based on performance)
Benefits:
- Medical/Dental/Vision
- Full-time hours: M-F: Ability to start between 6am-9am PST
Qualifications:
Must be based in these cities/states:
- South Seattle
- Chicago
- Kent, WA
- Auburn, WA
- Downtown Bellevue, WA
- Memphis, TN
- Salt Lake City, UT
- Atlanta
- Dallas, TX
Our client is an asset-light freight brokerage driven to deliver excellent transportation and logistics solutions to their customers through elite team members, partners, and technology. They provide surface transportation and logistics solutions throughout North America.
This role has excellent growth and advancement opportunity as well as long-term potential.
Ability to make $1500-$3000 a month commission after 6 months. Potential for $75-84k 1st year and $180k 2nd year; this is based on team performance, profit sharing, and revenue under management.
The majority of your role will be making sure shipments are scheduled, picked up, and delivered on time, managing shipments. A few days a week will involve light sales calls to carriers and building relationships.
Responsibilities:
- Schedule and coordinate pick-up and delivery times across FTL, LTL, and drayage.
- Negotiate rates and service terms with carrier partners.
- Communicate effectively with shippers, carriers, and internal teams to ensure smooth operations.
- Accurately manage shipment details using our transportation platform for real-time visibility.
- Track shipments and provide timely, proactive updates to clients.
- Source and manage carrier relationships to move freight efficiently.
- Monitor performance and resolve issues quickly to ensure on-time delivery.
- Expand the existing carrier base and identify new capacity opportunities.
- Assist Account Managers and the Director of Operations with reporting, data entry, and customer support tasks.
Qualifications:
- 2+ years’ experience in Logistics, Carrier or Transportation Sales Account Manager role; will consider applicants from hotel industry or flight attendants.
- Must have experience and be very comfortable speaking with customers on the phone.
- Requires excellent phone etiquette and communication skills; outgoing and love to pick up the phone and start conversations.
- Experience with providing excellent customer service; conflict resolution and empathetic.
- Experience or interest in business development, negotiation rates and terms, identifying new opportunities and carrier sales (no cold calling; creating relationships and value).
- Comfortable with light sales; talk to people you have not talked to before to expand and identify new opportunities.
- Experience managing carrier relationships or similar relationships.
- Experience in ensuring shipments are scheduled, picked up, and delivered on time.
- Enjoy having a sales mind with a proactive and results-driven approach.
- Must have worked in a role where you thrive in a fast-paced, high-volume environment.
- Excited to learn and grow your career; you thrive on performance-based work.
- Ability to negotiate rates and service terms with carrier partners.
- Worked in a role that required a politely persistent and never give up attitude.
- Attention to detail with data entry work; inputting carrier information accurately.
- Bonus: experience with logistics software (i.e. TMS- Transportation Management System or ability to learn new systems easily WMS, OMS, Emodal, dispatch software).
- Able to work a flexible schedule; starting times can be 6am-9am PST; at times might start at 6am PST. Will be reporting to a NY manager.
- Able to work a few weekends a month; with advance notice.
How to Apply
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